UNDERSTANDING OUR

Privacy Policy

Effective Date: 7th September 2023

1. Introduction

1.1 Overview

This Privacy Policy ('Policy') describes how Ghinko Finance ('Ghinko,' 'we,' 'us,' or 'our') collects, uses, and discloses personal information when you access or use our financial services and related products (collectively, the 'Services'). This Policy applies to all individuals who use our Services ('Clients,' 'you,' or 'your').

1.2 Consent

By accessing or using our Services, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us when you use our Services. The types of personal information we may collect include:

  • Contact information (e.g., name, email address, phone number)
  • Financial information (e.g., mobile money details, bank account details, credit card information)
  • Identification information (e.g., government-issued ID, social security number)
  • Transaction details (e.g., payment history, account activity)
  • Other information you choose to provide (e.g., employment information)

2.2 Automatically Collected Information

When you interact with our Services, we may automatically collect certain information, including:

  • Device information (e.g., IP address, browser type, operating system)
  • Log information (e.g., access times, pages viewed, links clicked)
  • Location information (e.g., approximate geographic location based on IP address)
  • Cookies and similar technologies (please refer to our Cookie Policy for more details)

3. Use of Information

3.1 Purpose

We use the information we collect for various purposes, including:

  • Providing and maintaining the Services
  • Processing transactions and payments
  • Verifying your identity and preventing fraud
  • Communicating with you about your account and our Services
  • Customizing and improving our Services
  • Complying with legal obligations
  • Conducting research and analysis to enhance our Services

3.2 Marketing Communications

With your consent, we may send you promotional and marketing communications about our Services. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or by contacting us directly.

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business, conducting transactions, or providing services on our behalf. These service providers are contractually obligated to handle your information securely and confidentially and are prohibited from using your information for any other purpose.

4.2 Legal Compliance and Protection

We may disclose your personal information if required by law or in response to a valid legal request or order. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

5. Data Security

5.1 Security Measures

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5.2 Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and correct your personal information held by us. If you would like to review, update, or correct your information, please contact us using the contact details provided in Section 9.

6.2 Opt-Out

You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications related to your account or our ongoing business relationship.

7. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these third parties before providing them with your personal information.

9. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at legal@ghinko.com or sales@ghinko.com

Ghinko Finance

From global peer-to-peer payments and free remittance to personal finance management, lending services, crypto trading, bill payment, and much more – Ghinko is revolutionizing finance for the digital age, 1 financial tool to rule them all.

Ghinko is a financial technology company that provides a platform for individuals and businesses to access financial services and products without the neccessities of bank account. We carter to the unbanked and underbanked population in Africa and beyond.

© 2024 Ghinko Finance. All rights reserved.